If you have been injured in a not-at-fault motor vehicle incident, and have suffered from illness as a result of that incident, then you are most likely entitled to rehabilitation that is funded partially or completely by the CTP insurer of the at-fault vehicle.
What exactly is covered?
The CTP insurer will generally cover most, if not all medical expenses associated with the incident. With that said, prior approval is necessary for most services, including physiotherapy.
With regards to any items purchased, there will be an out-of-pocket expense. However, if the receipt is presented to your lawyer, the cost will be reimbursed, usually when the claim is completed and settled.
Items can only be claimed in this way if they are recommended by your health professional.
The CTP insurer, in order to have them covered, and have no out-of-pocket expense, must preapprove any scans or other treatment received.
What do I need to do?
Report the accident to the police – You will need the Police Accident Report Reference Number for your claim.
You will then have to complete a Notice of Accident Claim Form (Non-Fatal Injury)
Visit your GP.
• In the above form, you will find a medical certificate that needs to be filled out by your doctor.
• To be covered by the CTP insurer for injuries sustained in the incident, you must tell your GP.
• It is important that you tell your GP everything, even if you feel it is insignificant, otherwise the insurer may claim that an injury is not part of the claim.
Visit your lawyer.
• Your lawyer can advise you on what sort of claim you’re entitled to, and how to go about having the claim opened. They will also need to fill out the Law Practice Certificate in the above form.
• Once the claim has been opened, if the GP recommends that you seek physiotherapy, this is where you should come to see us.
• At Musculoskeletal Physiotherapy Australia, we will fight for you to get the help that you deserve from your CTP insurer.
Why choose Musculoskeletal Physiotherapy Australia for my treatment?
At Musculoskeletal Physiotherapy Australia, we are experts in dealing with CTP insurers, in order to get the best possible outcome for you, the patient. As we see many CTP cases, we know how to work with your lawyers, doctors and CTP insurers, to get you the support you need. We work alongside experts in all manner of injuries and legal proceedings associated with them. From the head (aches) to the toes, we can look after you.
Conditions we deal with:
Injury to lower, middle and/or upper back e.g. from a side impact accident, or if the accident occurred while your body is rotated
Lower limbs including hip, knee or ankle injuries e.g. injury from the impact of the car stopping suddenly with your foot on the brake
Neck and whiplash related injuries e.g. from a nose-to-tail accident, or side-impact accident
Upper limbs including shoulder, elbow, wrist and hand injuries
Headache, and headache related symptoms e.g. post-concussion syndrome, cervicogenic headaches, or migraines
A Team Approach
At Musculoskeletal Physiotherapy Australia, we use a multifaceted and holistic approach when treating our patients. We understand that motor vehicle accidents can often lead to a variety of conditions, and can result in anxiety around driving. This is especially with traffic situations that are similar to the one that caused the injury. Due to loss of function and loss of ability to provide it can sometimes all lead to depression.
In such cases, it is vital to receive a referral to a health professional that is equipped to help you with these symptoms. At Musculoskeletal Physiotherapy Australia, we work with specialists, such as psychologists, counsellors and orthopaedic specialists. We also work with general practitioners and specialised motor vehicle injury lawyers. All of this is in order to achieve the best outcome for you and to allow you to get your life back to normal.
Musculoskeletal Physiotherapy Australia - Gold Coast
10:12 28 Feb 23
Matt was excellent and I’m so happy I found a physio so amazing. He continually listened and asked questions to make sure the treatment was suited to my needs. The receptionist team were also so kind. Cannot recommend this place enough.
23:40 09 Jan 23
I have come here with 3 different issues. Pain in my neck, back and hip region. Mainly because of bad posture at work and some long term existing issues.Dr. Mattias helped me identify the root cause and made me feel at my best again so that I could lead a pain free lifestyle. It's a shame I had to switch cities and would no longer be able to see him. Thanks a lot for taking care of me.
14:28 22 Dec 22
I needed to build up my strength and muscle mass after being ravaged by cancer and chemo, and enduring a range of symptoms of peripheral neuropathy (sensory and motor). Dom in Bundall was brilliant, working through the multitude of problems intelligently, systematically and compassionately. My tailored workout regime evolved as deficits improved, revealing other deficits. His results after 8 weeks were astonishing, and will stand me in very good stead for the rather debilitating surgery I will be facing shortly. I will be back after surgery to rebuild all over again before my final course of chemotherapy. Thank you Dom: I believe your work will lead to much better outcomes.
NAM GOO LEE
08:25 24 Nov 22
Ariel is the wonderful therapist. She helped me to find out essential problem causing pain on my back . And suggest variable exercises to strengthen my muscle. I feel much better now.
07:16 24 Nov 22
Ariel’s professional and personal approach is second to none. I am incredibly thankful for the relief and support she has provided in each and every appointment. In addition, Ariel has provided me with a long term plan to support my recovery. She is extremely friendly and personable. I could not recommend her highly enough (and I have recommended her to more people than I can count). Look no further - Ariel’s got your back 😉
05:54 22 Aug 22
David’s hands-on physiotherapy has been extremely helpful with reducing my pain and discomfort from an excruciating intercostal strain (caused from over a week of intense coughing due to bronchitis/chest infection). David also performed chest percussion to help clear my chest, taught me splinting techniques to reduce the intercostal pain when I cough, and importantly taught me 3 different breathing exercises to assist with clearing my chest and reduce (painful) coughing. David also provided many other helpful tips and information on how to loosen chest congestion, clear my chest and how to recover as quick as possible. Thanks David!
22:18 14 Aug 22
I’ve had health issues for months where I was in constant pain and couldn’t sleep, barely could walk and had no strength, constant headaches and migraines. Following multiple Doctor and Specialist visits, endless meds and tests with no results/improvement, I contacted this place and Wendy at reception got Sascha in touch with me that day, we discussed what was going on and brought me in to assess further.After a thorough examination and following treatments/at home exercises, I noticed a huge difference within a week, the constant pain and tingling in my legs was reduced significantly.So much progress has been made I can’t be thankful enough for how much he has helped me. I’m able to walk again without every step being painful, not collapsing without reason, my headaches are reduced significantly, and my strength is increasing every day.Sascha set clear goals and worked with my body’s limitations. The team help so much, but you need to ensure you do the exercises yourself to get the results you want too, trust me it helped so much.Wendy at reception is super friendly and cares for the patients as much as the the therapists.Highly recommend trying this company, they’ve done wonders for me.
02:27 12 Aug 22
There are alot of physio businesses around to choose from and we are very happy we found this place in spring hill. Professional, friendly , communicative, educated staff from reception to David who methodically assessed and diagnosed my husbands pain and provided practical advice, exercises and a plan. He is a caring practitioner and this matters alot when you need help, thank you David see you next time we are in Brisbane. Highly recommended practice for all physio and related issues, from Sam
06:35 02 Aug 22
We were very fortunate to find Darcy Jorgensen at Sunnybank Hills Musculoskeletal Physiotherapy Australia when post-operative surgery physio was needed following a hip replacement revision. Darcy's calm, confident and professional manner, as well as his effective solutions to the physical limitations were really appreciated and assisted in a great recovery. Darcy also helped me recover from a niggling back problem. Thanks Darcy.
01:12 17 Jul 22
Ariel deserves all the praise that she receives and more. During consultation she was incredibly thorough and holistic, and she explained what to expect during the treatment process. My migraines are now almost nonexistent and my shoulder and neck are no longer constantly tight and sore. It always helps that she’s a wonderful and warm person and is always happy to have a chat, and great at trying to distract you from the pain of treatment if needed. Highly recommend!
00:59 07 Jul 22
I first saw Dom at the Southport clinic back in April of this year with a chronic left bursa hip condition. I was in chronic pain, struggling to walk, climb stairs and do my favourite things , line dancing and gym. I had had previous surgery and had seen numerous physiotherapist , chiropractors etc. After seeing Dominic for four months twice a week and following his exercise plan daily, I am more than happy to say , I am pain free and back doing the things I love. My therapy hasn’t finished , but Dominic has given me my life back. You have to be prepared to put in the hard yards as well to get well. Five stars to Dominic and GCMPA.
19:09 30 Jun 22
Been to a few physios over the years for different aches and pains and I'm glad I found this place! I see Piumi at Spring Hill - good location with onsite parking and private rooms, plus a very thorough and top notch physio.
10:25 21 Jun 22
You have been of great use to us with your physiotherapy sessions. Now my wife can walk without support it's really amazing.
08:32 31 May 22
I have been seeing Dom for my migraines (will leave a separate review for that once my treatment is further along) and during that time I have been having some back issues as well. Dom said he could do a consultation with me and see what could be done about the lower back pain issues I have been having. First of all the consultation is super thorough - he goes through your whole medical history and makes sure nothing is missed.You then get a full check over physically to see what is going on with your muscles, nerves and bones nothing is missed and everything is explained along the way. The why of things are really important to me as I have had ‘professionals’ recently and in the past just pass their word off as gospel and not explain anything. Dom is not like this at all, he will take you through everything that he is doing and explain why certain things work, show you a diagram, a bone structure or similar and really make sure you understand.There is plenty of time to ask questions and make sure you are fully informed. After the first consultation I walked away having had a full explanation of what the issue was and a needling treatment AND Dom also included some exercises for me to do at home (very simple and non invasive) and a plan of attack for me. This helped me feel less hopeless as the pain was really starting to get me down.I have been seeing Dom for this particular issue only a few sessions and I have had amazing results. The pain has subsided to nothing or almost nothing most of the time. The pain shooting down my leg is basically gone.I continue to see Dom for my migraines and also for my back to make sure things stay in alignment and are going well but I cannot speak highly enough of Dom and the clinic. If you are in need of a physiotherapist give this place a call you wont regret it. The front counter staff are so professional and friendly and always happy to accommodate and help. Dom is amazing and I have also briefly met Sacha the other physio and he was super friendly as well.I would give 10 Stars if I could!!!
00:19 28 May 22
Very good and caring people! David took the time to listen carefully to my concerns and prepared a plan to firstly loosen up my back to recover from a bad strain. Secondly, he gave me exercises to strengthen the muscles and improve my posture. Highly recommend David for anyone with back issues.
06:17 28 Apr 22
23:49 27 Apr 22
Darcy is very pleasant and knowledgeable. It’s a pleasure working with him. My wrist discomfort improved after one session.
11:27 27 Apr 22
This is a great business with a welcoming experience and professional staff. Highly recommended.
09:13 26 Apr 22
After trying another physio for my back with no improvement I decided to try Musculoskeletal Physiotherapy, I am so pleased that I did, my back has improved remarkably. I have been seeing Piumi for the treatments, she did a thorough examination on my first visit to identify the problem and then started treatment which has been very successful, my back is well on its way to being pain free again. Piumi is friendly, caring and helpful the treatment plan was explained very clearly to me before treatment commenced. I would thoroughly recommend this Physiotherapy Clinic.
10:06 15 Apr 22
After my second visit seeing Ariel at Musculoskeletal Physiotherapy Australia, my friend complained that he'd heard the same praise of how good they were 4 times within one week.I have suffered from chronic neck pain caused by congenital vertebrae fusion for over 15 years and after seeing multiple physios and chiropracters and osteo's, Ariel's Physio sessions are the first time I've felt consistent and effective relief.The consultation session was excellent, everything was very well explained and I felt heard as well. I started seeing Ariel weekly then fortnightly and between these sessions and the exercises I've been given to target joints I have felt better than I have in years.Ariel is also super cool and fun to talk to :)
10:05 15 Apr 22
After my second visit seeing Ariel at Musculoskeletal Physiotherapy Australia, my friend complained that he'd heard the same praise of how good they were 4 times within one week.I have suffered from chronic neck pain caused by congenital vertebrae fusion for over 15 years and after seeing multiple physios and chiropracters and osteo's, Ariel's Physio sessions are the first time I've felt consistent and effective relief.The consultation session was excellent, everything was very well explained and I felt heard as well. I started seeing Ariel weekly then fortnightly and between these sessions and the exercises I've been given to target joints I have felt better than I have in years.
06:13 02 Mar 22
Ariel is incredible! I had a baby 3 months ago and Ariel helped tremendously with my postpartum recovery. I had lower back pain, walking issues and my abs separated. In 6 weeks, I don’t feel any pain and my muscles are recovering much faster with her guidance. Thank you for the fantastic service!
01:58 02 Mar 22
I'm so grateful that I've successfully completed my phsyio sessions with Douglas since October 2021 till end of February 2022. He's very intelligent, professional, helpful, patience and kind with an awesome attitude. He's an amazing person that have helped me a lot during my recovery. I highly recommend Douglas and he deserved the 5 stars that I've given him. The exercises he provided in his own gym room is effective, intense however it was fun and I've always appreciated the air con. Thank you so much Douglas for your assistance in my recovery, much appreciated. Keep up the fantastic work 👌😃.
10:58 14 Dec 21
We came across David and Musculoskeletal Physiotherapy through Google. I was desperate to find someone that could alleviate the pain that my husband was suffering from. Before coming to see David, my husband had already seen 2 GP's only to be given pain relief medication which did not work.David however, through the initial assessment has recommended for us to get MRI scans which led us to see a specialist. We liked how he was very thorough and honest. We also liked how he wanted to know the root cause of the problem before deciding to do anything that might be counter productive.David has definitely helped my husband and would recommend him and the team at Musculoskeletal Physiotherapy.
06:55 09 Dec 21
23:58 03 Dec 21
The detailed and thorough assessments and treatment are amazing! I am so grateful for the progress my back has made and I am able to sit pain free now
11:10 28 Nov 21
I’ve only been seeing Bertrand for around 2 months, and my neck and back have improved significantly. Prior to being treated, the pain was getting in the way of some daily activities which was extremely frustrating. Bertrand carefully assessed and and provided a treatment plan for me.My whole family also see Bertrand, and we wouldn’t hesitate recommending him and his team to anyone. He really is the best in the biz!
00:55 27 Nov 21
I hurt my knee whilst at work. David Appleby has been amazing in treating the pain. He is extremely knowledgeable and professional. I have learnt so much more about how the human body heals and works through him. Would absolutely recommend him to others.
07:39 23 Nov 21
I have been seeing David since early this year. I could not recommend David highly enough. He’s a good listener and actually cares to what you’re going through and willing to help to fix it. Everytime after my session I always feel so much better afterwards. Highly recommend!Thank you David!
07:33 23 Nov 21
11:19 14 Oct 21
I started going to see Dom after a significant ankle injury sustained from netball. Dom was very thorough during my initial assessment picking up on previous injuries and making me feel very comfortable! He was quick to gauge what type of exercises would be required to heal the injury and estimated a timeline for return to sport, as this was my ultimate goal. The exercises were injury specific, easy to do and maintain. Dom was fantastic at explaining and demonstrating everything making it very clear and understandable! After keeping up with my exercises and visits I was extremely happy with the way I was progressing and was able to return to sport a couple weeks earlier than Dom had initially approximated. I am so happy with my recovery and the way that everyone treated me at Musculoskeletal Physio! Would recommend to anyone!!
00:23 07 Oct 21
David is a highly skilled professional and very helpful. Helped me a great deal with my issues. Highly recommended.
23:06 26 Sep 21
Would highly recommend, went in with back problems and Ariel fixed me up
05:36 25 Sep 21
04:49 24 Sep 21
04:48 24 Sep 21
19:43 23 Sep 21
I started coming to the clinic for issues related to my hypermobility including pain and unstable joints. I've been to a lot of different physios to try and find assistance with this but it often lead to more issues than it solved. Dom is the first person I've seen to have an understanding of is helpful and I have seen a marked improvement of where I started from. I still have a way to go but I'm very hopeful for what is to come!
22:46 13 Sep 21
08:07 10 Sep 21
choe lam tan
21:59 04 Sep 21
choe lam tan
21:59 04 Sep 21
00:03 09 Aug 21
Came in fresh from a surgery and needed a good physio to get me back on track. I have had several injuries and have been to many physios and Sach is by far the best I have been to, the level of attention that is put into racking your individual progress allows for an experience that was really targeted and productive. Because of this I was basically back to normal in less than 4 weeks compared to other physics which would have taken me 6 or more weeks. Highly recommend
21:51 21 Jul 21
I had a shoulder injury and I took an appointment over there. I met Sascha, and during the first appointment, he assessed completely my shoulder area, and explain me what he was checking for all tests. Then he came up with a full plan on how my injury will be solved and in 3 weeks, everything gone. During the treatment, I injured my ankle, and Sascha accepted straight away to give me a diagnosis and treatment for that as well, without any additional cost, he just adapted our appointment to have a look to both issues.Definitely recommended to go there, and you can go to see Sascha and trust him 100%. Thanks again!
07:23 16 Jul 21
I started my journey in February and it’s now July and I have had only 1 migraine since. I would normally get migraines and headaches consistently and now I not only have the tools to manage my headaches before they get any worse but I rarely get them. Absolutely worth it if your ready to put the time in to your own health. Dominic has been fabulous. Highly recommend!
05:26 11 Jun 21
My son had pec minor tear from weight training. He has been seeing Dom at MPA - Gold Coast for treatment and rehab. He is seeing results from Dom's treatments. He loves that Dom provides both in house treatment and at home exercises to help repair his muscle.. dom has experience with Elite Athletes and it shows in his treatment plans that he knows what he is doing. Highly recommend seeing Dom for Muscle injuries.
08:27 06 Jun 21
I travel to the Gold Coast from Brisbane for sessions from Dom. He's great, very professional and really knows his stuff. I've seen great results from his treatments and highly recommend him.
10:02 14 May 21
Really happy with my treatment so far. Have been seeing Dominic for a few weeks now. He took the time to properly evaluate my back and shoulders and has really helped get me moving more freely again. Much appreciated!
06:41 28 Apr 21
02:07 31 Mar 21
I'm loving the in-depth approach and enjoying sessions with Sasha, looking forward to feel better very soon.
06:25 25 Mar 21
A really great experience! Matthias listened carefully to my issues and then came up with practical solutions to address them. His methodical approach and ability to find and work on the source of the issue makes you feel great both physically and mentally at the end of an appointment.