
Bio
Wendy is our customer service manager and head administrator based at the Gold Coast Clinic. Aside from expert administrative services, Wendy brings her leadership and organisational skills to the team.
Outside of work, Wendy is an avid writer and artist who enjoys a wide range of hobbies.
Learn More About Wendy
Experience
A great first impression is very important to Wendy who has been working in customer service for 20 years.
Wendy graduated from the University of New England with her Masters in Criminology Bachelor of Arts majoring in English and History.
Something unique that Wendy contributes is her long experience editing manuscripts and writing creatively, which is frequently useful to the clinic.
Roles
Wendy’s high standards of professionalism, efficiency and productivity drive her to provide the highest quality care and assistance with any questions and queries our patients may have.
Wendy has a very high standard of organisation which allows for smooth transitions from telephone enquiries, to patients attending their initial appointments and their subsequent sessions with our clinicians.
Wendy’s expertise with English also aids in creating and editing protocols for our internal procedures.
Fun Facts about Wendy
In her spare time, Wendy enjoys a rich variety of activities. These range from outdoor activities such as hiking, hockey and roller derby, to expressing her creative side through painting, writing and poetry.
Wendy is also a voracious reader, she enjoys collecting books and her home library is the envy of some of her colleagues.
One of the most ambitious items of Wendy’s bucket list is to have one of her stories turned into a TV series.